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Docs/Troubleshooting

HELP

Troubleshooting

Common technical scenarios and quick solutions.

01

Transcription does not start

  1. 1
    Check model

    Confirm that the Whisper model is downloaded under "Local Models".

  2. 2
    Check queue

    An ongoing export or audio render has higher queue priority.

  3. 3
    Re-run analysis

    Open project settings and trigger re-transcription if needed.

02

Pure Voice processing delay

Long files are processed in chunks. The background worker intentionally yields CPU cycles when you are actively scrubbing or editing.

03

Choppy playback or frame drops

Klamra automatically creates lightweight 1080p proxy files for smooth timeline scrubbing. If high-bitrate 4K files drop frames, check available disk space or select "Regenerate Proxy".

04

Export errors or disk space issues

  1. 1
    Check disk storage

    Ensure your target drive has at least double the anticipated output file size free.

  2. 2
    Verify folder permissions

    Grant Klamra read/write access to external drives or custom destination folders.

  3. 3
    Try alternative codec

    If HEVC encoding encounters issues, switch to universal H.264 in export settings.